{"id":5733,"date":"2015-11-25T00:54:14","date_gmt":"2015-11-25T00:54:14","guid":{"rendered":"https:\/\/womensaid.org.uk\/?page_id=5733"},"modified":"2025-10-02T16:05:17","modified_gmt":"2025-10-02T15:05:17","slug":"national-quality-standards","status":"publish","type":"page","link":"https:\/\/womensaid.org.uk\/what-we-do\/national-quality-standards\/","title":{"rendered":"National Quality Standards"},"content":{"rendered":"\t\t
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National Quality Standards<\/h1>

We are pleased to introduce the 2024 refresh of the Women\u2019s Aid National Quality Standards (NQS). Our \u2018Gold Standard\u2019 of accreditation now offers a robust, independent framework of good practice, informed by our 50 years leading the specialist domestic abuse sector and listening to survivors.<\/span>\u00a0<\/span><\/p>

We know that commissioners are increasingly interested in quality and are including quality standards in service specifications and commissioning processes. Women\u2019s Aid NQS accreditation allows commissioners and other funders to be assured of the quality and safety of service delivery.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\tHaving standards like these sends a strong message to victims and survivors about their importance, their voice, the kindness of services and approach that they deserve. That is so important\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tNicole Jacobs, Domestic Abuse Commissioner for England and Wales. <\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Women\u2019s Aid NQS is the only accreditation that recognises and represents the work of specialist women-led domestic abuse services in England and the unique value and high-level impact member organisations deliver in offering dedicated lifesaving services that centre the needs and voices of survivors. <\/span><\/p>\n

Women’s Aid NQS focus is not just on the expertise, knowledge and effectiveness of specialist domestic abuse services, but also services\u2019 ability to evidence, maintain and promote survivor led outcomes that are designed for services that centre the long-term safety and recovery of survivors, as well as the prevention of further harm. The Women\u2019s Aid National Quality Standards are referenced in the government\u2019s statutory guidance (Domestic Abuse Act 2021) as best practice.<\/span> <\/span><\/p>\n

There are 7 \u2018Core Standards\u2019. Of these, 5 are \u2018Mandatory\u2019, and 2 are \u2018Additional Standard Areas\u2019 and are dependent on a service\u2019s delivery model. In addition, there are 4 \u2018Further Standard Areas\u2019 that are also applicable based on an organisations\u2019 service delivery.<\/span> <\/span><\/p>\n

Mandatory Standard Areas:<\/span><\/b> 
Standard 1 \u2013 Safety & Respect<\/span> 
Standard 2 \u2013 Equality & Rights<\/span> 
Standard 3 \u2013 Health, Recovery & Autonomy<\/span> 
Standard 4 \u2013 Power & Prevention<\/span> 
Standard 5 \u2013 Leadership and Accountability<\/span><\/p>\n

Additional Standard Areas:<\/span><\/b> <\/span><\/p>\n

Standard 6 \u2013 Children and Young People<\/span> 
Standard 7 \u2013 Accommodation Services<\/span> <\/span><\/p>\n

Further Standard Areas<\/span><\/b> <\/span><\/p>\n

Therapeutic Services<\/span> 
Male Victims<\/span> 
Perpetrator Services<\/span> 
Helpline & Digital Service<\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How does the Standards Process work?<\/h2>

Services are assessed against the standards through initial application, documentary reviews of evidence <\/span>submitted against each standard, a site visit to the service by an assessor to observe facilities, conduct interviews and review confidential files, A final decision on the accreditation is made by a Quality Assessment Panel of independent violence against women and girls experts. On achieving accreditation, organisations receive a Quality Mark.<\/span>\u00a0
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How do I find out more?<\/span><\/span><\/span><\/p>

To find out more<\/span> please e-mail<\/span><\/span>\u00a0nqs@womensaid.org.uk<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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As part of Women\u2019s Aid\u2019s National Conference 2024 the following services were celebrated as achieving their National Quality Standards in the preceding year:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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  • Swindon Women\u2019s Aid \u2013 Full NQS<\/li>
  • Hull Women\u2019s Aid \u2013 Full NQS<\/li>
  • EVA Women\u2019s Aid \u2013 Full NQS<\/li>
  • IDAS \u2013 Full NQS<\/li>
  • Juno Women\u2019s Aid \u2013 Full NQS<\/li>
  • Staying Put \u2013 Full NQS<\/li>
  • Crossroads Derbyshire \u2013 Full NQS<\/li>
  • Advance Charity \u2013 Full NQS<\/li>
  • Changing Pathways \u2013 Full NQS<\/li>
  • RISE \u2013 Full NQS<\/li>
  • The Next Chapter \u2013 Stage One NQS<\/li>
  • Anawim \u2013 Full NQS<\/li>
  • Jewish Women\u2019s Aid \u2013 Full NQS<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    • North Surrey Domestic Abuse Service \u2013 Stage One NQS<\/li>
    • Key Charity \u2013 Stage One NQS<\/li>
    • Staffordshire Women\u2019s Aid \u2013 Full NQS<\/li>
    • Wearside Women In Need \u2013 Full NQS<\/li>
    • West Cornwall Women\u2019s Aid \u2013 Stage One NQS<\/li>
    • Harbour \u2013 Full NQS<\/li>
    • Latin American Women\u2019s Aid \u2013 Stage One NQS<\/li>
    • Stroud Women\u2019s Refuge \u2013 Stage One NQS<\/li>
    • Rising Sun \u2013 Full NQS<\/li>
    • Next Link \u2013 Full NQS<\/li>
    • Safer Places \u2013 Full NQS<\/li>
    • Safe in Sussex \u2013 Full NQS<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      National Quality Standards We are pleased to introduce the 2024 refresh of the Women\u2019s Aid National Quality Standards (NQS). Our \u2018Gold Standard\u2019 of accreditation now offers a robust, independent framework of good practice, informed by our 50 years leading the specialist domestic abuse sector and listening to survivors.\u00a0 We know that commissioners are increasingly interested […]<\/p>\n","protected":false},"author":881,"featured_media":36901,"parent":6560,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"pmpro_default_level":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-5733","page","type-page","status-publish","has-post-thumbnail","hentry","pmpro-has-access"],"acf":[],"yoast_head":"\nNational Quality Standards - Women\u2019s Aid<\/title>\n<meta name=\"description\" content=\"The Women\u2019s Aid National Quality Standards were developed in response to the needs of our members. 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